Shipping & Returns
Fast and Reliable Delivery
Shipping and Returns
At Allied Welding & Engineering Supplies, we prioritize your convenience. That’s why we offer fast and reliable shipping services to ensure that your orders reach you promptly and securely.
Free Carriage to UK Mainland
For all orders over £50 (excludes Product Hire), we provide complimentary shipping to UK Mainland destinations. It’s our way of showing appreciation for your business.
For deliveries to destinations outside the UK Mainland, please contact us for a customized shipping quote. We’re committed to making sure you receive your order no matter where you are.
We understand that time is of the essence. Orders received before 1pm are dispatched on the same day, ensuring that your items are on their way to you promptly.
Estimated Delivery Time
While we strive to deliver your orders as quickly as possible, please allow 3 working days for delivery. We want to make sure your items arrive in pristine condition and ready for your use.
Your satisfaction is our priority. We want you to be completely happy with your purchase. If, for any reason, you’re not satisfied with your order, our hassle-free returns policy is here to assist you.
Easy Returns Process
If you need to return an item, please contact us within 14 days of receiving your order. Our friendly customer service team will guide you through the returns process and provide you with a returns authorization.
Unopened and Unused Items
To qualify for a return, the item must be in its original, unopened, and unused condition, with all packaging and tags intact.
Refund or Exchange
You have the option to request a refund or an exchange for your returned item. We will process your request promptly, ensuring a hassle-free experience.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, and we’ll cover the return shipping costs.
For most returns, you will be responsible for the return shipping costs. However, in the case of damaged or defective items, we will cover the return shipping expenses.
At Allied Welding, we are committed to providing you with the best possible shopping experience. Our shipping and returns policies are designed with your convenience and satisfaction in mind. If you have any questions or need assistance, please don’t hesitate to reach out to us. Your feedback and business are greatly appreciated.